Mileage

Tracks carer mileage between visits, with approval and optional inclusion in payroll as a non-taxable reimbursement.

Where to find it: Finance → Mileage

Approve mileage

1. Go to Finance → Mileage.
2. Review pending mileage records (created automatically when carers complete visits).
3. Approve individually or use 'Approve All Pending'.

Enable mileage payments

1. Open the Mileage settings.
2. Turn on 'Enable mileage payments' (and optionally auto-include approved mileage).
3. Approved mileage then flows into the next payroll run.

Approve a diversion or extra-mileage request

1. Go to the Adjustment Requests tab (separate from Calculated Mileage).
2. Open a request raised by a carer from the mobile app — it shows the standard route, what they reported, and the extra distance to pay.
3. Approve to pay only the extra over the standard route, or reject with a required reason.

Tips & good to know

• A diversion is paid as the extra distance over the normal calculated route, not the full distance reported, so it never double-pays the standard journey.