Care Management Software That Runs Your Whole Agency
One connected platform for scheduling, care planning, medication, payroll, invoicing and compliance — with a native carer app and a family portal — so you can stop juggling spreadsheets and disconnected tools.
Everything your care agency needs, in one place
Most home care agencies run on a patchwork of spreadsheets, paper folders and separate tools for rostering, payroll and compliance. Data gets re-keyed, records fall out of date, and nobody has a single, real-time view of the operation. Carionex care management software replaces that patchwork with one connected platform that covers the entire care journey.
From the first client assessment through rota planning, point-of-care delivery on the carer's phone, medication administration, payroll and invoicing, right through to CQC-ready reporting — every part of your agency works from the same live data. That means fewer errors, less admin, and more time for care.
The problems this solves
- Disconnected tools that don't talk to each other
- Re-keying the same data into rota, payroll and invoicing
- No single, real-time view of the operation
- Compliance evidence scattered across folders and inboxes
Key benefits
Everything you need, built for UK home care.
Scheduling & rostering
Drag-and-drop rotas with recurring visits, AI carer matching and live visit statuses.
Digital care planning
Person-centred care plans across 20 care areas, versioned and signed by carers.
Electronic MAR
Point-of-care medication records with missed-dose alerts and a full audit trail.
Payroll & invoicing
HMRC RTI payroll and client invoicing driven by the visits your carers actually complete.
CQC compliance
Staff compliance, training, policies and audit trails ready for inspection.
Carer app & family portal
A native app for carers and a reassuring portal for families, all from one system.
How it works in Carionex
One platform, end to end
Carionex connects every stage of care delivery so information flows automatically instead of being re-entered.
- Assessment to care plan to visit to payroll
- Shared, real-time data across every module
- No import/export between separate systems
Built for UK domiciliary care
Designed around the realities of home care in the UK — CQC expectations, HMRC RTI, travel between visits and lone working.
- CQC-aligned records and reporting
- HMRC RTI payroll built in
- Travel-aware, GPS-verified visits
Real-time operations view
A live picture of every visit, alert and outstanding task so coordinators can act before small issues become big ones.
Scales with your agency
From a handful of carers to hundreds, with role-based access, multiple teams and full audit trails throughout.
From setup to daily use
- 1
Onboard clients & staff
Set up clients, carers and care packages, importing existing details where possible.
- 2
Build the rota
Create recurring visit patterns and assign carers with AI matching or drag-and-drop.
- 3
Deliver care
Carers follow live care plans, record tasks and medication on the app at each visit.
- 4
Run payroll & invoicing
Completed visits flow into timesheets, payroll and client invoices automatically.
- 5
Stay inspection-ready
Compliance, training and audit trails stay current for CQC at all times.
Carionex vs the old way
| Carionex | Traditional | |
|---|---|---|
| Number of systems | One connected platform | Several disconnected tools |
| Data entry | Enter once, flows everywhere | Re-keyed repeatedly |
| Operational visibility | Real-time across the agency | Fragmented |
| Compliance evidence | Always to hand | Scattered |
| Carer & family access | Built-in app & portal | Bolt-on or none |
Frequently asked questions
What is care management software?+
Care management software is a platform that helps care agencies plan, deliver and evidence care. Carionex brings scheduling, care planning, medication, payroll, invoicing and compliance into one connected system with a native carer app and family portal.
Is Carionex suitable for domiciliary care?+
Yes. Carionex is built specifically for UK domiciliary and home care agencies, with travel-aware scheduling, GPS-verified visits, HMRC RTI payroll and CQC-aligned records.
Does it replace my separate payroll and rota tools?+
Yes. Carionex covers rostering, timesheets, payroll and invoicing in one place, so completed visits flow straight through without re-keying between systems.
Can carers use it on their phones?+
Yes. Carers use a native mobile app to see their schedule, follow care plans, record tasks and medication and clock in and out — even offline.
Does it help with CQC compliance?+
Yes. Staff compliance, training, policies, incident records and audit trails are all built in and can be exported as inspection-ready evidence.
How long does it take to get started?+
Most agencies are up and running quickly. Onboarding covers importing clients and staff, building your first rota and training your team; book a demo to discuss your timeline.
Is my data secure?+
Yes. Carionex uses role-based access, encryption and full audit logging, and is designed to meet UK GDPR and data-protection requirements.
See Care Management Software in action
Book a personalised demo and see how Carionex brings care management together in one platform.