Audit Logs That Show Who Did What, and When
Immutable audit trails and per-client activity timelines across care plans, risk assessments, medication, payroll and family access — capturing who did what, and when, for governance you can trust.
Accountability built into everything
Good governance depends on being able to answer a simple question: who did what, and when? Carionex records sensitive actions across the platform in audit trails, so changes to care plans, risk assessments, medication, payroll and family access are always accountable.
Each client has an activity timeline that brings these events together in one chronological view, making reviews, investigations and CQC's 'well-led' evidence straightforward rather than forensic.
The problems this solves
- No record of who changed a care plan or record
- Difficult, forensic investigations after an incident
- Weak evidence for CQC's 'well-led' question
- Uncertainty about who accessed sensitive data
Key benefits
Everything you need, built for UK home care.
Immutable trails
Sensitive actions are recorded and can't be quietly altered.
Timestamped & attributed
Every entry shows who acted and exactly when.
Per-client timeline
A single chronological view of activity for each client.
Family access logged
See what families viewed through the portal.
'Well-led' evidence
Strong governance evidence for CQC.
Filterable
Filter activity by type to find what you need fast.
How it works in Carionex
Platform-wide audit trails
Care-plan and risk-assessment versions, medication actions, payroll runs and family-portal activity are all recorded with the actor and timestamp.
- Care plan & risk versions
- Medication & payroll actions
- Family-portal activity
Per-client activity timeline
Each client has a chronological timeline that aggregates changes, acknowledgements, alerts and edits into one clear feed.
Investigation-ready
When something needs reviewing, you can see the full sequence of events immediately instead of piecing it together.
Governance and CQC
Audit trails provide the accountability evidence CQC looks for under the 'well-led' key question.
From setup to daily use
- 1
Work as normal
Staff deliver care and manage records across the platform.
- 2
Actions recorded
Sensitive changes are captured automatically in audit trails.
- 3
Attributed & timestamped
Each entry records who acted and when.
- 4
Review the timeline
Open a client's activity timeline to see everything in order.
- 5
Evidence governance
Use the trails to support reviews, investigations and CQC.
Carionex vs the old way
| Carionex | Traditional | |
|---|---|---|
| Record of changes | Automatic & immutable | None or manual |
| Attribution | Who + when | Guesswork |
| Client view | Activity timeline | Scattered records |
| Investigations | Immediate | Forensic effort |
| CQC 'well-led' | Strong evidence | Weak |
Frequently asked questions
What do the audit logs capture?+
Carionex records sensitive actions across the platform — including care-plan and risk-assessment changes, medication administration, payroll runs and family-portal activity — with the person responsible and a timestamp.
Are audit logs immutable?+
Audit trails are designed to be a reliable record of what happened, capturing changes so they can't be quietly altered after the fact.
What is the per-client activity timeline?+
It's a chronological feed for each client that brings together care-plan changes, risk updates, acknowledgements, alerts and profile edits into one clear view.
Does it record family-portal access?+
Yes. Activity through the family app and portal is logged, so you can see what families accessed.
How do audit logs help with CQC?+
They provide strong evidence for the 'well-led' key question by demonstrating accountability, governance and a clear record of who did what and when.
Can I filter the audit trail?+
Yes. You can filter a client's activity timeline by type to quickly find the events you're interested in.
Are audit logs useful after an incident?+
Very. Instead of a forensic reconstruction, you can see the full sequence of relevant actions immediately, which supports fair, fast investigations.
Who can view audit logs?+
Audit information is available to managers and administrators with the appropriate role-based permissions.
Related resources
All resourcesCommon Compliance Mistakes Care Agencies Make (And How to Avoid Them)
Many UK care agencies fail inspections because of avoidable compliance mistakes like expired DBS checks, incomplete care notes, poor medication records, and missed training renewals. Learn the most common risks and how digital systems can help you stay CQC-ready.
How to Prepare for a CQC Inspection: Complete Guide for UK Care Agencies
Preparing for a CQC inspection can feel overwhelming for domiciliary care providers. This guide covers everything care agencies need to stay compliant, organised, and inspection-ready — from care records and staff training to digital systems and compliance tracking.
Explore related solutions
See Audit Logs in action
Book a personalised demo and see how Carionex brings compliance together in one platform.