Policies & Procedures With Proof Staff Have Read Them
An agency policy library with CQC-aligned templates, rich-text editing, version control, review reminders and staff acknowledgement tracking on web and mobile.
A living policy library, not a dusty binder
Policies only protect you if they're current and your team has actually read them. Carionex gives you a central policy library built on CQC-aligned templates, so you can publish professional policies quickly and keep them up to date.
Every policy is versioned, review reminders keep them current, and staff acknowledge the latest version on web or mobile — giving you a clear record of who has read what, which is exactly what inspectors expect to see.
The problems this solves
- Out-of-date policies no one has read
- No proof staff have acknowledged key procedures
- Writing policies from scratch
- Losing track of policy review dates
Key benefits
Everything you need, built for UK home care.
CQC-aligned templates
Start from a built-in library of care-sector policy templates.
Rich-text editing
Tailor policies to your agency with a full editor.
Version control
Every policy change is versioned and tracked.
Review reminders
Never miss a policy review date again.
Acknowledgement tracking
See who has read and signed each policy version.
Web and mobile
Carers read and acknowledge policies on the app.
How it works in Carionex
Ready-to-tailor templates
A built-in library of CQC-aligned policy templates gives you a strong starting point, which you can edit to fit your agency.
- Care-sector policy library
- Rich-text editor
- Categorised policies
Version control and reviews
Policies are versioned automatically, and review reminders keep them current so you're never relying on out-of-date guidance.
Read-and-acknowledge
Staff acknowledge the current version of each policy on web or mobile, and you can see who's outstanding.
- Per-version acknowledgement
- Web and mobile
- Outstanding-reader visibility
Inspection evidence
Demonstrate that your policies are current and that staff have read them — a common inspection request.
From setup to daily use
- 1
Start from a template
Pick a CQC-aligned template from the built-in library.
- 2
Tailor it
Edit the policy to reflect your agency in the rich-text editor.
- 3
Publish
Publish the policy; staff are prompted to read and acknowledge it.
- 4
Track acknowledgement
See who has read the current version and who hasn't.
- 5
Review on schedule
Review reminders keep every policy current.
Carionex vs the old way
| Carionex | Traditional | |
|---|---|---|
| Starting point | CQC-aligned templates | Blank page |
| Versioning | Automatic | Save-as chaos |
| Acknowledgement | Tracked per version | No record |
| Reviews | Reminders | Forgotten |
| Access | Web and mobile | Binder on a shelf |
Frequently asked questions
What does the policies and procedures module do?+
It gives you a central library to create, publish, version and review agency policies, with staff acknowledgement tracking on web and mobile so you can prove your team has read them.
Are there policy templates included?+
Yes. There's a built-in library of CQC-aligned policy templates you can use as a starting point and tailor to your agency with a rich-text editor.
How does acknowledgement tracking work?+
When a policy is published or updated, staff are prompted to read and acknowledge the current version, and you can see who has signed and who is outstanding.
Can carers read policies on their phone?+
Yes. Carers can read and acknowledge policies on the mobile app as well as on the web.
Are policies version-controlled?+
Yes. Every policy is versioned automatically, so you always know which version is current and can see its history.
Does it remind me to review policies?+
Yes. Review reminders flag when a policy is due for review, keeping your library current.
Is acknowledgement mandatory?+
Acknowledgement is tracked and can be encouraged as part of your governance; the system focuses on giving you clear visibility of who has and hasn't read each policy.
Does this help at CQC inspection?+
Yes. Inspectors frequently ask for current policies and evidence that staff have read them — both of which Carionex provides at a glance.
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