Is Carionex a good alternative to CarePlanner?

Yes. Carionex is a UK-built, all-in-one home care management platform that covers care planning, eMAR, scheduling, GPS-verified visits, compliance, a family portal and native payroll with HMRC RTI in a single system — areas where agencies often need extra tools alongside CarePlanner.

Which software is better for domiciliary care?

Both are used by domiciliary care providers. Carionex differentiates with built-in payroll (including HMRC RTI/FPS), a dedicated family mobile app, and AI features that read care notes and assist with care plans and risk assessments — reducing the number of separate systems an agency has to pay for and reconcile.

Does Carionex include payroll?

Yes. Carionex calculates pay from completed, GPS-verified visits, generates payslips, handles statutory pay (SSP, SMP and more), pension auto-enrolment and produces BACS export — with HMRC RTI/FPS submission built in. No separate payroll subscription is required.

Does Carionex support HMRC RTI?

Yes. Carionex is built for UK payroll and supports Real Time Information (RTI) Full Payment Submissions (FPS) to HMRC directly from your pay runs.

Can I migrate from CarePlanner?

Yes. Our team helps you migrate your clients, staff, care packages, care plans, eMAR history and visit history from CarePlanner or any previous system, with an AI-assisted import that maps your existing columns automatically. Book a migration consultation and we'll scope it with you.

Is training included?

Yes. Onboarding and team training are included so your office staff and carers are confident from day one, with ongoing support after go-live.

Comparison

Carionex vs CarePlanner

Comparing Carionex and CarePlanner for UK home care agencies. CarePlanner is strong on scheduling and finance — see where Carionex adds payroll, a family app and AI.

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The short answer

Carionex and CarePlanner both handle rostering and care management well. Carionex goes further by running UK payroll natively (with HMRC RTI), shipping a dedicated family app and adding AI care-note review — consolidating tools an agency would otherwise buy separately.

Carionex includes native UK payroll with HMRC RTI/FPS built in

Carionex has a dedicated family mobile app

Carionex uses AI to read care notes, draft care plans and flag concerns

Unlimited clients on transparent, staff-based pricing

Full migration support from CarePlanner

Feature-by-feature comparison

Carionex vs CarePlanner across the capabilities UK care agencies rely on.

FeatureCarionexCarePlanner

Care Planning

Risk Assessments

eMAR (Electronic Medication)

Medication Management

Scheduling & Rota

GPS / EVV Clock-in

Payroll

CarePlanner offers finance/invoicing and payroll exports; Carionex runs payroll natively with RTI submission.

HMRC RTI / FPS

Invoicing

Family Portal & App

Carionex ships a dedicated family mobile app.

Staff Training Records

Compliance Tracking

Carer Mobile App

Reporting & Analytics

AI Features

Customer Support

Pricing Transparency

Free Trial

Integrations

Included Partial Paid add-on Not available

Why agencies choose Carionex over CarePlanner

Truly all-in-one

Care planning, eMAR, rota, GPS visits, compliance, family portal and full payroll (with HMRC RTI) in one platform — fewer subscriptions, no reconciling data between systems.

Native UK payroll

Pay is calculated straight from verified visits: payslips, statutory pay, pension auto-enrolment, mileage and BACS export, with RTI/FPS submitted to HMRC. Most competitors need separate payroll software.

AI that does real work

AI reads care notes and flags concerns, drafts care plans and risk assessments, and monitors incoming care-package emails — helping small office teams stay on top of quality and growth.

Dedicated family app

Families get their own mobile app with visit updates, photos, wellbeing and messaging — improving transparency and trust without extra admin for your team.

Transparent, agency-friendly pricing

Clear staff-based pricing with unlimited clients, plus a Founding Agency programme that locks in preferential rates for life.

Who Carionex is a great fit for

Growing agenciesMulti-branch providersDomiciliary care

Switching from CarePlanner?

Moving from CarePlanner is straightforward — our team migrates your clients, staff, care plans, eMAR and visit history with an AI-assisted importer, and trains your team before go-live.

Frequently asked questions

See why UK agencies are moving to Carionex

Book a personalised demo and we'll show you exactly how Carionex compares for your agency.

Book a demo All comparisons

Comparisons are based on publicly available information and our understanding of each product at the time of writing. Competitor products change — please verify current features and pricing with each provider. Trademarks belong to their respective owners.