Comparison

Carionex vs ShiftCare

Comparing Carionex and ShiftCare for UK care providers. ShiftCare covers scheduling, care notes and invoicing for support and home care — here's how Carionex compares as a UK-native, payroll-included alternative.

The short answer

ShiftCare provides scheduling, care notes, incident reporting and invoicing for home care and disability support providers, with roots in the Australian NDIS market. Carionex is built specifically around UK domiciliary care workflows and compliance, adding native UK payroll with HMRC RTI/FPS, statutory pay and pension auto-enrolment alongside care planning, eMAR and rostering.

Carionex includes native UK payroll with HMRC RTI/FPS built in
Carionex has a dedicated family mobile app
Carionex uses AI to read care notes, draft care plans and flag concerns
Unlimited clients on transparent, staff-based pricing
Full migration support from ShiftCare

Feature-by-feature comparison

Carionex vs ShiftCare across the capabilities UK care agencies rely on.

FeatureCarionexShiftCare

Care Planning

Included
Included

Risk Assessments

Included
Included

eMAR (Electronic Medication)

Medication features vary by region; UK-specific eMAR is a Carionex focus.

Included
Partial

Medication Management

Included
Included

Scheduling & Rota

Included
Included

GPS / EVV Clock-in

Included
Included

Payroll

ShiftCare's payroll/invoicing integrations are oriented around its core NDIS/international markets rather than UK HMRC requirements.

Included
Not available

HMRC RTI / FPS

Included
Not available

Invoicing

Included
Included

Family Portal & App

Included
Partial

Staff Training Records

Included
Partial

Compliance Tracking

Included
Included

Carer Mobile App

Included
Included

Reporting & Analytics

Included
Included

AI Features

Included
Not available

Customer Support

Included
Included

Pricing Transparency

Included
Partial

Free Trial

Included
Partial

Integrations

Included
Included
Included Partial Paid add-on Not available

Why agencies choose Carionex over ShiftCare

Truly all-in-one

Care planning, eMAR, rota, GPS visits, compliance, family portal and full payroll (with HMRC RTI) in one platform — fewer subscriptions, no reconciling data between systems.

Native UK payroll

Pay is calculated straight from verified visits: payslips, statutory pay, pension auto-enrolment, mileage and BACS export, with RTI/FPS submitted to HMRC. Most competitors need separate payroll software.

AI that does real work

AI reads care notes and flags concerns, drafts care plans and risk assessments, and monitors incoming care-package emails — helping small office teams stay on top of quality and growth.

Dedicated family app

Families get their own mobile app with visit updates, photos, wellbeing and messaging — improving transparency and trust without extra admin for your team.

Transparent, agency-friendly pricing

Clear staff-based pricing with unlimited clients, plus a Founding Agency programme that locks in preferential rates for life.

Who Carionex is a great fit for

Domiciliary careSupported livingUK-based providers wanting UK-native payroll

Switching from ShiftCare?

Moving from ShiftCare is straightforward — our team migrates your clients, staff, care plans, eMAR and visit history with an AI-assisted importer, and trains your team before go-live.

Frequently asked questions

See why UK agencies are moving to Carionex

Book a personalised demo and we'll show you exactly how Carionex compares for your agency.

Comparisons are based on publicly available information and our understanding of each product at the time of writing. Competitor products change — please verify current features and pricing with each provider. Trademarks belong to their respective owners.

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