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One platform, end to end

Everything your care agency needs, in one place

From care planning and rostering to payroll, HMRC filing, compliance and family messaging — explore the solutions that run modern UK home care.

Care Management

Plan, schedule and deliver person-centred care with a native carer app.

Package Watch

Carionex Package Watch continuously monitors your authorised package email inboxes, detects new council and brokerage care opportunities in real time, extracts key details using AI, and instantly alerts your team — helping you respond before your competitors.

Care Planning Software

Create, review and share digital care plans across 20 care areas — with full version history, review reminders and one-tap carer read-and-sign so your team always works from the latest plan.

Care Rota Software

Drag-and-drop rostering, recurring visits, AI carer matching with continuity-of-care scoring, and one-tap emergency cover — with live visit statuses and auto-generated timesheets.

Electronic MAR

Full electronic medication administration records with dosage tracking, PRN medications, missed-dose alerts and a complete audit trail — recorded by carers at the point of care.

GPS Clock In

GPS-verified clock-in and clock-out with geofencing, out-of-location flags and late or missing clock-out detection — turning every visit into an accurate, evidenced record.

Mobile Carer App

A fully native iOS and Android app for carers with offline support, GPS-verified clock-in, care plans, eMAR, task checklists and secure messaging — everything they need at the point of care.

Care Management Software

One connected platform for scheduling, care planning, medication, payroll, invoicing and compliance — with a native carer app and a family portal — so you can stop juggling spreadsheets and disconnected tools.

Domiciliary Care Software

Travel-aware scheduling, GPS-verified visits, offline-ready care records and automatic timesheets — everything a UK domiciliary agency needs to deliver safe care in people's homes.

Home Care Software

A single platform for scheduling, care delivery, medication, family communication and compliance — with a carer app people find genuinely easy to use — so you spend less time on admin and more on care.

Electronic Care Records

Replace paper folders with digital care records — care plans, daily notes, medication, food and fluid, body maps and incidents — all captured at the point of care and instantly auditable.

Medication Management

Manage every client's medication with electronic MAR, clear dosage instructions, PRN support, real-time missed-dose alerts and a complete audit trail — recorded by carers at the point of care.

Visit Monitoring

See every visit's status in real time, confirm attendance with GPS, and get alerted the moment a visit runs late or is missed — so you can act before it becomes a safeguarding issue.

Payroll & Finance

Payroll, HMRC RTI, invoicing, timesheets and mileage in one platform.

Care Payroll Software

Complete UK payroll with PAYE, National Insurance, pension auto-enrolment, zero-hour holiday accrual at 12.07% and statutory pay — driven straight from verified visit hours.

HMRC RTI Payroll

Process payroll and submit Full Payment Submissions and Employer Payment Summaries directly to HMRC — with Government Gateway authentication, automatic XML generation, IRmark validation and a complete submission audit trail.

Care Agency Invoicing

One-click invoice generation from completed care hours, with split funding across councils, NHS and private payers, branded PDF output and automatic calculations.

Timesheets

Completed, GPS-verified visits become timesheet lines automatically, with simple approval workflows that flow straight into payroll and invoicing — no chasing, no re-keying.

Mileage Tracking

Automatically capture mileage between visits, track expenses and log frustrated hours — then feed it all into payroll for fair, accurate reimbursement without spreadsheets.

Care Billing

Turn the visits your carers actually complete into accurate invoices for private clients, local authorities and funders — with split funding, itemised statements and automatic reminders.

Compliance

Stay CQC-ready with staff compliance, training, policies and audit trails.

Staff Compliance

Track DBS checks, right-to-work, references and document expiry across your whole team, with automatic alerts before anything lapses — so every carer stays compliant and inspection-ready.

CQC Compliance

Built-in compliance tracking, document expiry alerts, incident reporting, a per-client activity audit trail and one-click CQC care-record packs — so you're ready for inspection every day, not just on the day.

Training Management

Track mandatory training and certifications across your whole team with a training matrix, expiry alerts and at-a-glance compliance status — so no carer works out of date.

Policies & Procedures

An agency policy library with CQC-aligned templates, rich-text editing, version control, review reminders and staff acknowledgement tracking on web and mobile.

Audit Logs

Immutable audit trails and per-client activity timelines across care plans, risk assessments, medication, payroll and family access — capturing who did what, and when, for governance you can trust.

Staff Management

Manage staff records, availability, compliance, training, holidays and communication in one place — so your team is always ready, right-skilled and inspection-compliant.

Recruitment

Advertise roles, track applicants through a clear pipeline, collect right-to-work and DBS documents, and onboard compliant carers straight into your team — all in one connected system.

Incident Management

Capture falls, incidents and safeguarding concerns from the carer's phone with body maps and photos, drive a clear review and follow-up workflow, and keep a complete audit trail for CQC.

Communication

Keep families and your team connected with secure messaging and portals.

Family Portal

A dedicated mobile app for families to follow daily care updates, visits, medication records and wellbeing, and message the care team — with privacy controls set by the agency.

Internal Messaging

Secure two-way messaging between the office and carers, group chats, broadcasts and attachments — with push notifications and read receipts, so important messages actually land.

AI Voice SupportSoon

Hands-free voice notes, spoken care updates and voice-driven admin for busy carers and coordinators — designed to cut typing and capture richer records at the point of care.

Care Agency CRM

Track enquiries, nurture leads and manage client relationships from first contact through assessment to active care — with everything connected to the rota, care plans and billing you already run in Carionex.