Help Centre
Staff
Manage your team — directory, timesheets, contracts, leave, availability, training and performance.
AvailabilityRecords when each carer is available to work, so scheduling only offers visits that fit their patterns.ContractsStore and manage staff employment contracts and key terms.Leave & HolidaysManage staff holiday and absence requests and track remaining entitlement, so leave is reflected when you build the rota.PerformanceTrack punctuality, visit completion and other performance indicators for each carer.Staff DirectoryThe record for every team member — contact details, role, employment information, documents, training, mileage and a password-reset action.Time Corrections & Diversion RequestsStaff can raise a request from the mobile app if they forgot to clock in/out, drove a diversion, or want to flag a route they can't safely take — you review and approve or reject each one here.TimesheetsShows the hours staff have worked, based on their actual clock-in and clock-out times from visits. The basis for payroll.Training MatrixA grid of every carer against every required training course, showing what is complete, due, or expired — essential for CQC evidence.