Frustrated Hours

Records visits that could not be delivered as planned (e.g. no access, client in hospital) for pay and reporting purposes.

Records visits that could not be delivered as planned (e.g. no access, client in hospital) for pay and reporting purposes.

Where to find it: Finance → Frustrated Hours

Log a frustrated visit

Go to Finance → Frustrated Hours.
Record the visit, the reason it could not go ahead, and whether it is payable.

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